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Get Juney answering your calls, in about five minutes.
Find it by where you are in the app
The Juney tabEverything about how Juney sounds, what she knows and what she does, in the same order as the Juney tab in the app.How she sounds · What she knows · Voicemail & after hours · What she can do12 articles ScenariosHow Juney handles each kind of call, from her greeting to her goodbye. In the app: Juney tab → When she answers → Why they're calling.How scenarios work · Set up a scenario · Scenario examples6 articles Home, Calls & KeypadKeep an eye on Juney day to day, read her calls and ring people back.Your Home screen · Change who answers right now · See your calls6 articles SettingsYour line, blocked numbers, your account and your privacy.Your line · Calls · Account & privacy16 articles
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Find your problem and fix it.
- Calls aren't reaching JuneyWhat to do if calls to your business number aren't reaching Juney.
- Juney got something wrong on a callHow to find out what went wrong and fix it, so she gets it right next time.
- Callers say Juney is hard to understandMake Juney clearer and easier to follow on the phone.
- Juney answers at the wrong timesWhat to do if Juney answers when you expected voicemail, or the other way round.
- Juney didn't put a caller throughWhat to check when a caller should have been transferred but wasn't.
- Juney hung up on a caller, or the call cut offWhy a call ended sooner than expected, and what to change.
- The caller didn't get a textWhy a booking link or follow-up text didn't reach a caller.
- I'm getting calls I don't wantStop Juney answering spam, sales calls and numbers you don't want to hear from.
- I can't sign inWhat to do if you can't get into your Juney account.
- My calendar won't connect, or Juney isn't bookingWhat to do if Google Calendar won't connect, or Juney isn't booking jobs.
- I can't hear Juney on a test callWhat to do if you can't hear Juney, or she can't hear you, on a test call.
- A recording won't playWhat to do if a call recording won't play.
- A call or note is missingWhat to do if a call, summary or text doesn't show up where you expect it.
- I'm not getting notificationsWhat to do if you're not getting notifications from Juney.
Tips
Tips for a great first weekFive things worth doing before Juney takes her first real call.Write answers Juney can say wellHow to write greetings, answers and reasons that sound natural coming from Juney.Tips for booking jobsGet Juney booking the right jobs, at the right times, without double-booking you.
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