Settings
Your line, blocked numbers, your account and your privacy.
Your line
- How call forwarding works with JuneyWhy Juney uses call forwarding, what the status line on your Forwarding row means, and what stays the same on your phone.
- Find your Juney numberWhere to see the number your calls are forwarded to.
- Does call forwarding cost anything?Check with your carrier. Some plans charge for forwarded calls.
- Test your lineRun a real check that calls to your business number are reaching Juney.
- Take a break from JuneyPause Juney by switching forwarding off, then bring her back with a real check that it's working again.
- Switch forwarding off by handThe carrier codes to switch call forwarding off yourself, if you ever need them outside the app.
- Change your carrierUpdate your carrier in Juney if you've switched phone providers, and redo the forwarding steps for the new one.
Calls
Account & privacy
- Record your callsTurn call recording on or off, so you can play calls back.
- Sign in and log outHow to sign in to Juney, and exactly what does and doesn't happen when you log out.
- Your account emailSee the email or number you sign in with.
- Set your time zoneMake sure Juney knows your local time, since your hours, voicemail schedule and booking times all depend on it.
- Call recordings, transcripts and your privacyWhat Juney keeps from each call, how long it's kept, and telling callers you record.
- Don't keep transcripts or recordingsTurn on HIPAA mode so Juney doesn't record calls or keep a transcript once they end.
- Delete your accountPermanently delete your Juney account, your number and everything in it. This can't be undone.
- Contact usGet help from a real person, or find the help docs, from inside the app.
Still stuck?
Email us and a human replies in minutes during business hours.