Test your line

1. Go to Settings.
2. Under Your line, tap Forwarding.
3. Tap Test again.

What happens

Juney places a quick, silent test call to your business number and checks that it reaches her. While it runs, you'll see Checking your line, with three rows: Calling your number, Watching where the call lands and Confirming Juney picks up — only the first row ticks off, since that's the only step Juney gets a live signal for.

This takes about 30 seconds, so keep the app open. If you leave the app, you'll get a notification with the result once it's done.

• Pass: the screen closes and you'll see "Forwarding verified — she's reaching your calls."
• Fail: you'll see Calls aren't reaching us yet / "Forwarding probably didn't switch on.", with Test my line again and Get help from us buttons.

Good to know

• You can test your line up to 3 times a day. If you've already used your 3 checks, a new test shows You've checked enough for today — that's the daily limit, not a forwarding problem. Wait until the next day and test again, or ring your business number from another phone to check by hand instead.
• Testing your line doesn't switch anything on or off — it only checks what's already set up.