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Switch forwarding off by hand

The carrier codes to switch call forwarding off yourself, if you ever need them outside the app.

On an iPhone, the easiest way is Settings → Apps → Phone → Call Forwarding, then turn it off. If your iPhone doesn't show a Call Forwarding setting (this happens on some US carriers), dial your carrier's off code below from your Phone app instead.

Off codes by carrier

CarrierCode to switch forwarding off
Telstra (Belong, Boost, More)##21#
Optus (Amaysim, Coles Mobile, Catch)##21#
Vodafone Australia (Kogan, Lebara, TPG)##21#
Verizon (Visible, Xfinity Mobile, Spectrum Mobile, Optimum Mobile, US Cellular, Boost Mobile)*73
AT&T (Cricket)#21#
T-Mobile (Metro by T-Mobile, Mint Mobile)##21#
EE (O2, Vodafone UK, Three, GiffGaff)##002#
Sky Mobile##002#
TalkTalk#002#
Tesco Mobile (Lycamobile)No code — switch it off in your phone's Settings app
Rogers (Fido, Chatr)##21#
Bell (Virgin Plus, Lucky Mobile)No code — use your phone's own menu to manage call forwarding
Telus (Koodo, Public Mobile)##21#
Telus PrepaidNo code — ask Telus, or switch it off where you switched it on
Freedom Mobile##21#
Landline#21#
VoIP service (Aircall, RingCentral, OpenPhone)Set in your VoIP dashboard

Good to know

  • Dial the code from the phone with your business number on it — your carrier only accepts forwarding changes from the line being forwarded.
  • Wait for the Call Forwarding toggle to actually flip off before you leave Settings.

Still stuck?

Email us and a human replies in minutes during business hours.

support@juney.ai