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Juney for HVAC companies

The AI receptionist for HVAC that lives on your phone.

In a hot attic when the next call rings? Juney, your AI answering service, answers in your business name, puts no-heat calls through and books tune-ups.

Download Juney

7-day free trial · $49 USD a month after

7-day free trial

TodayWithout JuneyWith Juney
  • 7:40 AM. Without Juney: voicemail. With Juney: Put through to you, Attic unit leaking, 9 Ridge Court.
  • 10:05 AM. Without Juney: missed call. With Juney: Callback requested, Furnace rattling, 22 Cedar Lane.
  • 1:52 PM. Without Juney: missed call. With Juney: Booked, Thu 10:00 AM furnace tune-up.

Built by the team behind

Trillet

Voice AI trusted by 4,000+ businesses

Calls she handles

Three calls you can’t take.
Juney takes them.

  1. 11:48 PMNo heat

    • CallerThe furnace has stopped and it’s meant to freeze tonight.
    • JuneyI’ll put you through. Is the system completely off, and what’s the address?
    • CallerIt won’t come on at all. 40 Alder Drive.
    Put through to youNo heat, furnace won’t come on40 Alder Drive

  2. 8:40 PMReplacement quote

    • CallerOur AC is about twenty years old. Can someone quote a new system?
    • JuneyI can book that. What’s your name, and an email for the invite?
    • CallerCarla Diaz, carla@diaz.me. Mornings are best.
    Booked by JuneyTomorrow · 9:00 AMCarla Diaz · replacement quote · invite emailed

  3. 11:05 AMCold upstairs

    • CallerThe upstairs bedrooms never warm up. What do you charge to come out?
    • JuneyThe diagnostic fee is $95, and any repair is quoted on site. What’s your name and address?
    • CallerReid Collins, 12 Hazel Street. Any afternoon works.
    Callback requestedUpstairs rooms not warmingReid Collins · 12 Hazel Street · afternoons
A technician’s gloved hands tightening a pipe fitting with a wrench inside a metal ventilation hood.

Emergencies

You decide what’s urgent.
The no-heat call still reaches you.

Tell Juney the words that mean a call can’t wait. She asks your questions, rings the number you choose, says who’s calling and connects them.

Puts them through to you

  • No heat
  • No cooling in a heat wave
  • Water leaking from the unit
  • Burning smell from the vents

Waits as a message

  • Uneven room temperatures
  • A rattling vent
  • Thermostat schedule questions

Want the 11 PM and 8 PM calls handled? Keep Juney answering around the clock. Business hours only? Then callers get your voicemail.

Put through to you11:48 PM

No heat, furnace won’t come on

40 Alder Drive

You can still answer the call.

Maintenance customers who ask for you by name still get you when you’re free.

A customer calls.
Your phone rings first. Miss it for 15 seconds and Juney answers.

Pick up whenever you can. She only gets the ones you miss.

Ring me first is on.

What she does

What Juney does
for HVAC companies.

  • No-heat calls reach you

    A caller with “no heat” or “water leaking from the unit” is asked whether the system’s completely off, then put through.

  • The system details, written up

    What the thermostat shows and how old the system is, plus the name, number and address, in a summary on your phone.

  • Tune-ups booked around your jobs

    Connect Google Calendar and she books furnace and AC tune-ups and replacement quotes into a free slot.

  • Your fees, as you set them

    Add your diagnostic fee and tune-up price and she tells callers. Leave one blank and she says you’ll confirm it.

ThursdayGoogle Calendar

Waiting for the next call

  1. 8:00 AMJob, Birch Rd
  2. 10:00 AMFreeNina Walsh · Furnace tune-upBooked by Juney · invite emailed
  3. 12:30 PMInstall, Lake St

Paul Grady called10:05 · Ashby Heating & Air

Furnace rattles at startup, 22 Cedar Lane. Call back in the morning.

Callback requested

Call back

After every call

The details,
wherever you are.

Who rang, what they wanted and what she did. Read it between jobs and call back from your own phone.

  • In the Juney app Every call, with its summary and transcript.
  • As a notification Who called and what they wanted, on your lock screen.
  • By email A copy in your inbox, if you turn it on.

Getting started

Ready in three steps.
You keep your number.

  1. Introduce your business

    Start with your website, then check your services, hours and business details.

  2. Try a call yourself

    Hear how Juney handles a customer, then adjust anything you’d say differently.

  3. Forward your calls

    Switch on call forwarding with your current provider. Your number stays the same.

7-day free trial, then $49 USD a month. See pricing

Also built for

Other businesses
on the move.

Guides for hvac

All tradesAll industries

Your questions,
covered.

The questions HVAC companies ask most before they hand Juney the phone.

Last updated

Download Juney

You tell her. Add an emergency scenario with the words callers use, like “no heat” or “no cooling”. She rings a second phone or whoever’s on call, not the number forwarded to Juney, says who’s calling and connects them. No answer in 20 seconds? She takes a message. For a gas smell, write in what she tells callers, like to leave the house and call the gas company.

If you want it to. Set Ringing mode to Ring me first and the Juney app rings you for about 15 seconds before she answers. Stay signed in to the app: signed out, she answers straight away.

No. She tells callers the prices you give her, like your diagnostic fee, and doesn’t estimate a repair or replacement. With no price set, she says you’ll confirm it, or books the quote visit.

Juney isn’t free, but you can try it for 7 days with 50 answering minutes, then it’s $49 USD a month. It works with business numbers in the US, UK, Australia and Canada.

Juney costs $49 USD per month, or $490 USD per year paid upfront. All prices are in US dollars. Annual gets you 2 months free: twelve months for the price of 10. Both plans include 150 minutes each month, about 75 calls depending on call length, and the same features. Extra minutes are top-ups of 100 minutes for $20, bought in the app, and top-up minutes don’t expire. You start with a 7-day free trial that includes 50 answering minutes.

Yes. Keep your current number and provider, and forward your calls to Juney. Nothing is ported or moved. Setup varies by carrier, and the app shows you the steps for yours.

Juney app icon

The Juney app

Get Juney on your phone.

Set up in a few minutes. Your number stays the same.

  • iPhoneDownload on the App Store
  • AndroidGet it on Google Play

7-day free trial · 50 minutes included