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Juney for plumbers

The plumbing answering service that lives on your phone.

Under a sink when the next job rings? Juney, your AI receptionist, answers in your business name, puts burst pipes through and books the visit.

7-day free trial · $49 USD a month after

7-day free trial

TodayWithout JuneyWith Juney
  • 8:05 AM. Without Juney: voicemail. With Juney: Put through to you, Ceiling leak, 6 Bay Road.
  • 11:40 AM. Without Juney: missed call. With Juney: Callback requested, Blocked drain, 31 Elm Road.
  • 1:15 PM. Without Juney: missed call. With Juney: Booked, Fri 9:00 AM quote visit.

Built by the team behind

Trillet

Voice AI trusted by 4,000+ businesses

Calls she handles

Three calls you can’t take.
Juney takes them.

  1. 2:07 AMBurst pipe

    • CallerA pipe’s burst under the kitchen sink. There’s water everywhere.
    • JuneyI’ll put you through. Is the water off at the main, and what’s the address?
    • CallerYes, it’s off now. 8 Oak Street.
    Put through to youBurst pipe, water off at the main8 Oak Street
  2. 9:15 PMNo hot water

    • CallerWe’ve had no hot water since this afternoon. Can someone come tomorrow?
    • JuneyI can book that. What’s your name, and an email for the invite?
    • CallerRuth Ames, ruth@ames.net. Early is fine.
    Booked by JuneyTomorrow · 8:00 AMRuth Ames · no hot water · invite emailed
  3. 10:20 AMSlow drain

    • CallerThe bathroom sink’s draining really slowly. What do you charge to come out?
    • JuneyThe service call is $89, and the job is priced on site. What’s your name and address?
    • CallerLena Brooks, 17 Pine Avenue. Any afternoon works.
    Callback requestedSlow bathroom drainLena Brooks · 17 Pine Avenue · afternoons
A plumber’s hands fitting a valve to a steel pipe in a tight space under a floor.

Emergencies

You decide what’s urgent.
The burst pipe still reaches you.

Tell Juney the words that mean a call can’t wait. She asks your questions, rings the number you choose, says who’s calling and connects them.

Puts them through to you

  • Burst pipe
  • Water through the ceiling
  • Sewage backing up
  • No water at all

Waits as a message

  • Dripping faucet
  • Running toilet
  • Slow-draining sink

Want the 2 AM call put through? Keep Juney answering around the clock. If she only answers in business hours, callers get your voicemail.

Put through to you2:07 AM

Burst pipe, water off at the main

8 Oak Street

You can still answer the call.

Regulars who ask for their plumber still get you between jobs.

A customer calls.
Your phone rings first. Miss it for 15 seconds and Juney answers.

Pick up whenever you can. She only gets the ones you miss.

Ring me first is on.

What she does

What Juney does
for plumbers.

  • Burst pipes reach you

    When a caller says “burst pipe” or “sewage”, she asks your questions, like whether the water’s off, then puts them through.

  • Every job, written up

    Name, number, address and what’s wrong, like which drain is blocked, in a summary on your phone.

  • Visits booked around your jobs

    With Google Calendar connected, she books water heater quotes and drain visits into a free slot.

  • Your prices, when callers ask

    Add your service call fee and she tells callers. No price set, and she says you’ll confirm it.

FridayGoogle Calendar

Waiting for the next call

  1. 7:30 AMJob, Pine Rd
  2. 9:00 AMFreeSam Ortiz · Water heater quoteBooked by Juney · invite emailed
  3. 11:00 AMJob, Hill St

Dan Price called11:40 · Kerr Plumbing

Blocked kitchen drain at 31 Elm Road. Call back after noon.

Callback requested

Call back

After every call

The details,
wherever you are.

Who rang, what they wanted and what she did. Read it between jobs and call back from your own phone.

  • In the Juney app Every call, with its summary and transcript.
  • As a notification Who called and what they wanted, on your lock screen.
  • By email A copy in your inbox, if you turn it on.

Getting started

Ready in three steps.
You keep your number.

  1. Introduce your business

    Start with your website, then check your services, hours and business details.

  2. Try a call yourself

    Hear how Juney handles a customer, then adjust anything you’d say differently.

  3. Forward your calls

    Switch on call forwarding with your current provider. Your number stays the same.

7-day free trial, then $49 USD a month. See pricing

Your questions,
covered.

The questions plumbers ask most before they hand Juney the phone.

Last updated

Download Juney

You tell her. Add an emergency scenario with the words your callers use, like “burst pipe” or “sewage”, and the number to ring: a second phone or whoever’s on call, not the one you forward to Juney. She tells whoever answers who’s calling, then connects them. If nobody takes it within 20 seconds, she takes a message.

If you want it to. Set Ringing mode to Ring me first and the Juney app rings you for about 15 seconds before she answers. Stay signed in to the app: signed out, she answers straight away.

Only the ones you give her, like your service call fee. She doesn’t estimate a job: with no price set, she says you’ll confirm it.

Juney isn’t free, but you can try it for 7 days with 50 answering minutes, then it’s $49 USD a month. It works with business numbers in the US, UK, Australia and Canada.

Juney costs $49 USD per month, or $490 USD per year paid upfront. All prices are in US dollars. Annual gets you 2 months free: twelve months for the price of 10. Both plans include 150 minutes each month, about 75 calls depending on call length, and the same features. Extra minutes are top-ups of 100 minutes for $20, bought in the app, and top-up minutes don’t expire. You start with a 7-day free trial that includes 50 answering minutes.

Yes. Keep your current number and provider, and forward your calls to Juney. Nothing is ported or moved. Setup varies by carrier, and the app shows you the steps for yours.

Juney app icon

The Juney app

Get Juney on your phone.

Set up in a few minutes. Your number stays the same.

  • iPhoneDownload on the App Store
  • AndroidGet it on Google Play

7-day free trial · 50 minutes included