I'm not getting notifications
What to do if you're not getting notifications from Juney.
Allow notifications
Open your phone's Settings → Juney → Notifications and make sure they're turned on. Without this, nothing Juney sends can reach you.
Stay signed in
Notifications only go to phones where you're currently signed in to Juney. If you've logged out on a phone, you won't get them there.
Check Focus or Do Not Disturb
If your phone is in a Focus mode or Do Not Disturb, notifications can be silenced even while they're switched on in Settings. Turn it off, or allow Juney through it.
What you should be getting
- Each call: "Caller called" or "New call from number", with a one-line summary.
- Each voicemail: "New voicemail", with what the caller said. A voicemail always takes priority over the ordinary call notification — you won't get both for the same call.
- Line checks: "Your line is verified" or "Line check failed", after you test your line.
Tapping any of these opens the Calls tab.
Still stuck?
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