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What she can do

Choose where your call notes go

Get Juney's note after every call by push, email or text, and choose whether the caller gets a text too.

Juney writes a note after every call either way — this only chooses where it goes. Nothing changes until you save.

  1. Open the Juney tab.
  2. Under What she can do, tap After every call.
  3. Under Where your copy goes, turn on what you want:
    • Push note to this phone — free; tap the notification and the call opens in the app.
    • Email you the summary — turn it on and a Send it to field appears for the address.

The email includes Juney's Call summary; Call details (date and time, who called, the number they called and how long the call lasted); and What she took down, meaning the reason for the call and anything she asked or answered. It ends with the call's ID.

  • Text you the summary — turn it on and a Text it to field appears, with a country code picker.
  • Under What the caller gets, turn Text the caller a follow-up on or off.
  • Tap Save.

What each text says

  • Your text opens with your business name and the caller's number, then the summary underneath a "Here's the summary:" heading. If you're a US number, a short line is added at the end naming who the message is sent through; other countries don't get this line.
  • The caller's follow-up text opens with "Thank you for contacting your business", then the summary underneath a "Call Summary:" heading.

Both texts only send for calls where the caller actually spoke — a call that never got going (for example a blocked number) doesn't trigger either one.

Error messages

  • "Add the email address first" — Email you the summary is on but the address field is empty or not a valid email.
  • "Add the mobile number first" — Text you the summary is on but the number is missing or too short.

Still stuck?

Email us and a human replies in minutes during business hours.

support@juney.ai