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Countries, carriers and languages

Where Juney works, which carriers she supports and the exact codes she uses for each one.

Countries

Juney works with business numbers in:

  • Australia
  • United States
  • United Kingdom
  • Canada

Carriers and their forwarding codes

Juney shows the right forwarding code for your carrier automatically once you pick it — you don't need to remember these. They're listed here in full for reference, or if you ever need to switch forwarding off by hand. Wherever you see your Juney number, that's the number Juney shows you on the forwarding screen.

Australia

CarrierSwitch forwarding onSwitch forwarding off
Telstra (and Belong, Boost, More)**21* + your Juney number + ###21#
Optus (and Amaysim, Coles Mobile, Catch)**21* + your Juney number + ###21#
Vodafone Australia (and Kogan, Lebara, TPG)**21* + your Juney number + ###21#

United States

CarrierSwitch forwarding onSwitch forwarding off
Verizon (and Visible, Xfinity Mobile, Spectrum Mobile, Optimum Mobile, US Cellular, Boost Mobile)*72 + your Juney number*73
AT&T (and Cricket)*21* + your Juney number + ##21#
T-Mobile (and Metro by T-Mobile, Mint Mobile)**21* + your Juney number + ###21#

United Kingdom

CarrierSwitch forwarding onSwitch forwarding off
EE (and O2, Vodafone UK, Three, GiffGaff)**21* + your Juney number + ###002#
Sky Mobile*21* + your Juney number + ###002#
TalkTalk*21* + your Juney number + ##002#
Tesco Mobile, LycamobileNo code — use your phone's Settings app to forward calls to your Juney number—

Canada

CarrierSwitch forwarding onSwitch forwarding off
Rogers (and Fido, Chatr)*21* + your Juney number + ###21#
Telus (and Koodo, Public Mobile)*21* + your Juney number + ###21#
Freedom Mobile*21* + your Juney number + ###21#
Bell (and Virgin Plus, Lucky Mobile)No code — use your phone's own menu to manage call forwarding—
Telus PrepaidNo code — prepaid plans usually can't forward calls; check with Telus—

Landlines and VoIP services

TypeSwitch forwarding onSwitch forwarding off
Landline*21* + your Juney number + ##21#
VoIP service (Aircall, RingCentral, OpenPhone and similar)Set in your VoIP dashboardSwitch off in your VoIP dashboard

Some plans can't forward calls at all — prepaid plans especially, such as Telus Prepaid in Canada. For these carriers Juney shows your Juney number to forward to, with a note to check your plan first. Ask your provider whether your plan can forward calls; the line check will confirm it either way.

Languages

Juney speaks English. You can choose a voice with an Australian, American or British accent. Voices under Canada are North American voices.

Still stuck?

Email us and a human replies in minutes during business hours.

support@juney.ai