Change Juney by chatting

You don't need to find the right setting. Open Chat and type what's changed, for example:

• "A standard clean is $180 now."
• "Add an answer: we don't do weekend callouts."
• "Make the greeting shorter."
• "We're closed on Mondays."

She makes the change and tells you what she did. If she isn't sure what you mean, she asks one short question, with your options as buttons to tap.

Saved straight away, with Undo

These save as soon as she makes them, and each shows what it was and what it is now, with Undo: services and prices, FAQs, her greeting, how she ends a call, her voice and speaking speed, Caller memory, your voicemail greeting, what she says when she puts someone through, your booking link, how you get notified and your daily recap.

You confirm first

Bigger changes show a card first, and nothing changes until you tap its button (Save change, Add it or Remove it). Tap Change something to adjust it first. That covers your hours, time zone, Answering schedule, Ringing mode, call recording, HIPAA mode, blocking or unblocking a number, Excluded contacts, how long bookings run, editing or removing a scenario, and removing a service or FAQ.

On a new Juney Starter plan, she won't turn on Pro features: calendar booking (including how long bookings run), putting callers through, Caller memory or HIPAA mode. Ask for one and she tells you it's a Pro feature and that you can switch in Settings, under Plan & billing. Turning HIPAA mode off always works. See Juney Starter and Juney Pro.

She can also set up a new kind of call with you, one question at a time.

Past chats

Tap the history icon at the top to read earlier conversations, or + to start a new chat.

Good to know

• Chat needs an active trial or plan.
• You type to her in Chat. There's no voice there.
• A change in Chat is the same as making it yourself in the Juney tab, so you'll see it there too.