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Juney for restoration companies

Restoration answering service that lives on your phone.

Running extractors in a flooded basement when the phone rings? Juney, your water damage restoration answering service and AI receptionist, puts floods through and books inspections.

Download Juney

7-day free trial · $49 USD a month after

7-day free trial

TodayWithout JuneyWith Juney
  • 7:25 AM. Without Juney: voicemail. With Juney: Put through to you, Flooded laundry, 27 Ashcombe Lane.
  • 10:40 AM. Without Juney: missed call. With Juney: Callback requested, Damp floor, 8 Thornbury Road.
  • 1:20 PM. Without Juney: missed call. With Juney: Booked, Fri 2:00 PM moisture inspection.

Built by the team behind

Trillet

Voice AI trusted by 4,000+ businesses

Calls she handles

Three calls you can’t take.
Juney takes them.

  1. 1:40 AMFlooded basement

    • CallerOur sump pump quit in the storm, and there’s water all over the basement.
    • JuneyI’ll put you through. Is it clean water or sewage, and what’s the address?
    • CallerClean, from the sump. It’s still rising. 61 Ainsley Drive.
    Put through to youFlooded basement, water still rising61 Ainsley Drive

  2. 8:30 PMSoaked carpet

    • CallerOur water heater leaked into the rec room, and the carpet’s soaked. Can someone come and dry it out tomorrow?
    • JuneyI can book that. What’s your name, and an email for the invite?
    • CallerFelix Abernathy, felix@abernathy.me. The earlier the better.
    Booked by JuneyTomorrow · 7:30 AMFelix Abernathy · wet carpet dry-out · invite emailed

  3. 11:15 AMMusty basement

    • CallerThere’s a musty smell in the basement and black spots on the drywall. What do you charge to check for mold?
    • JuneyA mold inspection is $175, and any removal is quoted after. What’s your name and address?
    • CallerYolanda Delgado, 44 Sycamore Street. Call me after four.
    Callback requestedMusty smell, spots on the drywallYolanda Delgado · 44 Sycamore Street · after 4 PM
A worker in rubber boots scrubbing a muddy, wet floor with a brush.

Emergencies

You decide what’s urgent.
The flooded basement still reaches you.

Tell Juney the words that mean a call can’t wait, like “flooded”: she asks your questions, rings the number you choose, says who’s calling and connects them.

Puts them through to you

  • Flooded basement
  • Burst pipe, rooms soaked
  • Sewage backup
  • Flooded store or office

Waits as a message

  • Old water stain on a ceiling
  • When the drying fans get picked up
  • Rebuild and repaint questions

Want the 1:40 AM and 8:30 PM calls handled? Keep Juney answering around the clock. If she only answers in business hours, callers get your voicemail.

Put through to you1:40 AM

Flooded basement, water still rising

61 Ainsley Drive

You can still answer the call.

An adjuster calling about a claim still gets you when you’re free.

A customer calls.
Your phone rings first. Miss it for 15 seconds and Juney answers.

Pick up whenever you can. She only gets the ones you miss.

Ring me first is on.

What she does

What Juney does
for restoration companies.

  • Floods reach you

    “Flooded” or “water everywhere”: she asks your questions, like whether it’s clean water or sewage, then puts the caller through.

  • Insurance jobs, written up

    Your summary has the address, what got wet and the answers to your insurance questions, like the insurer or claim number.

  • Moisture and mold checks, booked

    Moisture inspections, mold checks and dry-out visits go into a free slot on your Google Calendar, with an invite to the caller.

  • Inspection fees, from your list

    She tells callers your moisture and mold inspection fees, and says you’ll confirm the price of a dry-out or mold removal.

FridayGoogle Calendar

Waiting for the next call

  1. 9:00 AMDry-out, Poplar Rd
  2. 2:00 PMFreeDesmond Vance · Moisture inspectionBooked by Juney · invite emailed
  3. 4:00 PMEquipment check, Maple Ave

Wendy Albright called10:40 · Halvorsen Restoration

Damp hallway floor after rain at 8 Thornbury Road. Call back after 2 PM.

Callback requested

Call back

After every call

The details,
wherever you are.

Who rang, what they wanted and what she did. Read it between jobs and call back from your own phone.

  • In the Juney app Every call, with its summary and transcript.
  • As a notification Who called and what they wanted, on your lock screen.
  • By email A copy in your inbox, if you turn it on.

Getting started

Ready in three steps.
You keep your number.

  1. Introduce your business

    Start with your website, then check your services, hours and business details.

  2. Try a call yourself

    Hear how Juney handles a customer, then adjust anything you’d say differently.

  3. Forward your calls

    Switch on call forwarding with your current provider. Your number stays the same.

7-day free trial, then $49 USD a month. See pricing

Also built for

Other businesses
on the move.

All tradesAll industries

Your questions,
covered.

The questions restoration companies ask most before they hand Juney the phone.

Last updated

Download Juney

You tell her. Add an emergency scenario with your callers’ words, like “flooded basement”, and the number to ring: a second phone, not the one you forward to Juney. She tells whoever answers who’s calling, then connects them. No answer in 20 seconds? She takes a message. She gives no advice of her own: write yours into the scenario.

If you want it to. Set Ringing mode to Ring me first and the Juney app rings you for about 15 seconds before she answers. Stay signed in to the app: signed out, she answers straight away.

Yes, as a message. Add an insurance scenario asking for the insurer, claim number or adjuster’s name, and she writes the answers into your summary. She doesn’t file claims or say what a policy covers.

Juney isn’t free, but you can try it for 7 days with 50 answering minutes, then it’s $49 USD a month. It works with business numbers in the US, UK, Australia and Canada.

Juney costs $49 USD per month, or $490 USD per year paid upfront. All prices are in US dollars. Annual gets you 2 months free: twelve months for the price of 10. Both plans include 150 minutes each month, about 75 calls depending on call length, and the same features. Extra minutes are top-ups of 100 minutes for $20, bought in the app, and top-up minutes don’t expire. You start with a 7-day free trial that includes 50 answering minutes.

Yes. Keep your current number and provider, and forward your calls to Juney. Nothing is ported or moved. Setup varies by carrier, and the app shows you the steps for yours.

Juney app icon

The Juney app

Get Juney on your phone.

Set up in a few minutes. Your number stays the same.

  • iPhoneDownload on the App Store
  • AndroidGet it on Google Play

7-day free trial · 50 minutes included