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Juney for septic companies

The septic answering service that lives on your phone.

Vacuum hose in a tank when the phone rings? Juney is the AI receptionist that answers in your company’s name, puts backups through and books pump-outs.

Download Juney

7-day free trial · $49 USD a month after

7-day free trial

TodayWithout JuneyWith Juney
  • 6:35 AM. Without Juney: voicemail. With Juney: Put through to you, Sewage in the yard, 60 Tolland Road.
  • 11:15 AM. Without Juney: missed call. With Juney: Callback requested, Inspection, 27 Oxbow Lane.
  • 1:40 PM. Without Juney: missed call. With Juney: Booked, Thu 10:00 AM sale inspection.

Built by the team behind

Trillet

Voice AI trusted by 4,000+ businesses

Calls she handles

Three calls you can’t take.
Juney takes them.

  1. 10:50 PMSeptic backup

    • CallerWe’re on septic, and sewage is coming up through the basement shower drain.
    • JuneyI’ll put you through. When was the tank last pumped, and what’s the address?
    • CallerYears ago, I think. 1180 Brindle Lane.
    Put through to youSeptic backup inside the house1180 Brindle Lane

  2. 7:15 PMPump-out due

    • CallerOur tank hasn’t been pumped in about four years. Can someone come out next week?
    • JuneyI can book a pump-out. What’s your name, and an email for the invite?
    • CallerLorna Pickering, lorna@pickering.net. The lids are by the back steps.
    Booked by JuneyTuesday · 8:00 AMLorna Pickering · pump-out · invite emailed

  3. 10:30 AMPump-out price

    • CallerWhat do you charge to pump a septic tank?
    • JuneyIt’s $395 for a 1,000-gallon tank and $475 for 1,500 gallons. What’s your name and address?
    • CallerCyrus Wendt, 412 Coulter Road. I’m not sure of the size, so call me after four.
    Callback requestedPump-out, tank size unknownCyrus Wendt · 412 Coulter Road · after 4 PM
Large drainage pipe sections bedded in gravel in a long dug trench.

Emergencies

You decide what’s urgent.
The septic backup still reaches you.

Tell Juney the words that mean a call can’t wait, like “backing up”: she asks your questions, rings the number you choose, says who’s calling and connects them.

Puts them through to you

  • Sewage coming up inside the house
  • Sewage pooling over the drain field
  • Toilets that won’t flush anywhere in the house
  • A backed-up system at a restaurant or rental

Waits as a message

  • Lid riser quotes
  • Questions about additives
  • A copy of a pump-out report

Want the 10:50 PM and 7:15 PM calls handled? Keep Juney answering around the clock. If she only answers in business hours, callers get your voicemail.

Put through to you10:50 PM

Septic backup inside the house

1180 Brindle Lane

You can still answer the call.

Families whose tank you’ve pumped for years still get you between pump-outs.

A customer calls.
Your phone rings first. Miss it for 15 seconds and Juney answers.

Pick up whenever you can. She only gets the ones you miss.

Ring me first is on.

What she does

What Juney does
for septic companies.

  • Backups reach you

    “Sewage in the basement”? She asks your questions, like when the tank was last pumped, then puts them through.

  • The tank details, written up

    The address, tank size, when it was last pumped and where the lids are: what you need before the truck goes out.

  • Pump-outs and inspections, booked

    Connect Google Calendar and she books routine pump-outs and home-sale inspections into a free slot, with an invite to the caller.

  • Pump-out prices by tank size

    She tells callers your price for each tank size and an inspection. She won’t guess a tank’s size or price a repair.

ThursdayGoogle Calendar

Waiting for the next call

  1. 7:30 AMPump-out, Wicker Ln
  2. 10:00 AMFreeMarisol Quade · Inspection, 9 Fennel WayBooked by Juney · invite emailed
  3. 1:00 PMPump-out, Hadley Rd

Agnes Thorley called11:15 · Wexley Septic

Septic inspection for a home sale at 27 Oxbow Lane. Call back in the morning.

Callback requested

Call back

After every call

The details,
wherever you are.

Who rang, what they wanted and what she did. Read it between jobs and call back from your own phone.

  • In the Juney app Every call, with its summary and transcript.
  • As a notification Who called and what they wanted, on your lock screen.
  • By email A copy in your inbox, if you turn it on.

Getting started

Ready in three steps.
You keep your number.

  1. Introduce your business

    Start with your website, then check your services, hours and business details.

  2. Try a call yourself

    Hear how Juney handles a customer, then adjust anything you’d say differently.

  3. Forward your calls

    Switch on call forwarding with your current provider. Your number stays the same.

7-day free trial, then $49 USD a month. See pricing

Also built for

Other businesses
on the move.

All tradesAll industries

Your questions,
covered.

The questions septic companies ask most before they hand Juney the phone.

Last updated

Download Juney

You tell her. Add an emergency scenario with your callers’ words, like “backing up”, and the number to ring: a second phone, not the one you forward to Juney. She tells whoever answers who’s calling, then connects them. No answer in 20 seconds? She takes a message. She gives no health or safety advice: write yours into the scenario.

If you want it to. Set Ringing mode to Ring me first and the Juney app rings you for about 15 seconds before she answers. Stay signed in to the app: signed out, she answers straight away.

Yes. With Google Calendar connected, she books the inspection for the seller, buyer or realtor and asks your questions, like the closing date. She doesn’t say whether a system will pass or what their county requires.

Juney isn’t free, but you can try it for 7 days with 50 answering minutes, then it’s $49 USD a month. It works with business numbers in the US, UK, Australia and Canada.

Juney costs $49 USD per month, or $490 USD per year paid upfront. All prices are in US dollars. Annual gets you 2 months free: twelve months for the price of 10. Both plans include 150 minutes each month, about 75 calls depending on call length, and the same features. Extra minutes are top-ups of 100 minutes for $20, bought in the app, and top-up minutes don’t expire. You start with a 7-day free trial that includes 50 answering minutes.

Yes. Keep your current number and provider, and forward your calls to Juney. Nothing is ported or moved. Setup varies by carrier, and the app shows you the steps for yours.

Juney app icon

The Juney app

Get Juney on your phone.

Set up in a few minutes. Your number stays the same.

  • iPhoneDownload on the App Store
  • AndroidGet it on Google Play

7-day free trial · 50 minutes included