Download

Juney for appliance repair techs

Appliance repair answering service that lives on your phone.

Pulling a washer out from the wall when the phone rings? Juney is the AI receptionist that puts overflowing washers through and books same-day fridge repairs.

Download Juney

7-day free trial · $49 USD a month after

7-day free trial

TodayWithout JuneyWith Juney
  • 8:10 AM. Without Juney: voicemail. With Juney: Put through to you, Restaurant cooler, 4 Pellam Street.
  • 11:15 AM. Without Juney: missed call. With Juney: Callback requested, Cooktop burners, 6 Ellery Street.
  • 1:20 PM. Without Juney: missed call. With Juney: Booked, Thu 9:30 AM oven repair.

Built by the team behind

Trillet

Voice AI trusted by 4,000+ businesses

Calls she handles

Three calls you can’t take.
Juney takes them.

  1. 7:20 PMWasher overflowing

    • CallerOur washer won’t stop filling, even switched off, and it’s coming over the top onto the kitchen floor.
    • JuneyI’ll put you through. Are the taps behind the washer off, and what’s the address?
    • CallerI can’t reach them, it’s wedged in. 19 Garnock Lane.
    Put through to youWasher overflowing, taps still on19 Garnock Lane

  2. 6:50 AMFridge not cooling

    • CallerOur fridge stopped cooling overnight, and the milk’s already warm. Can someone come today?
    • JuneyI can book that. What’s your name, an email for the invite, and the model number?
    • CallerIngrid Solberg, ingrid@solberg.me. It’s 4471-C, on the sticker inside.
    Booked by JuneyToday · 1:00 PMIngrid Solberg · fridge not cooling · invite emailed

  3. 10:35 AMWasher won’t drain

    • CallerThe washer won’t drain, and there’s water sitting in the drum. What do you charge to come out?
    • JuneyThe diagnostic fee is $85, and it comes off the repair if you go ahead. What’s your name and address?
    • CallerOtis Kimura, 23 Larchmont Road. Any time Friday.
    Callback requestedWasher won’t drainOtis Kimura · 23 Larchmont Road · Friday
Hands testing an appliance control board in its plastic housing with meter probes.

Emergencies

You decide what’s urgent.
The overflowing washer still reaches you.

Tell Juney the words that mean it can’t wait, like “won’t stop filling”: she asks your questions, rings the number you choose, says who’s calling and connects them.

Puts them through to you

  • Washer overflowing onto the floor
  • Dishwasher leaking through a ceiling
  • Restaurant cooler down mid-service
  • Shop freezer thawing its stock

Waits as a message

  • Ice maker stopped making ice
  • Dryer taking two cycles
  • Noisy dishwasher

Want the 7:20 PM and 6:50 AM calls handled? Keep Juney answering around the clock. If she only answers in business hours, callers get your voicemail.

Put through to you7:20 PM

Washer overflowing, taps still on

19 Garnock Lane

You can still answer the call.

A customer whose washer you fixed last spring still gets you when you’re free.

A customer calls.
Your phone rings first. Miss it for 15 seconds and Juney answers.

Pick up whenever you can. She only gets the ones you miss.

Ring me first is on.

What she does

What Juney does
for appliance repair techs.

  • Overflowing washers reach you

    Washer “won’t stop filling”? She asks your questions, like whether the taps behind it are off, then puts the caller through.

  • Make, model and symptom, written up

    She asks your techs’ questions, like the model number off the sticker and any error code, and writes up the answers.

  • Same-day and next-day visits, booked

    Fridge, washer and oven repairs go into your next free slot on Google Calendar, and the caller gets an invite.

  • Your diagnostic fee, in your words

    Add your diagnostic fee and whether it comes off the repair. She won’t price a part or a repair herself.

ThursdayGoogle Calendar

Waiting for the next call

  1. 8:00 AMWasher, Osier St
  2. 9:30 AMFreeRowena Pike · Oven repairBooked by Juney · invite emailed
  3. 11:30 AMRange, Calloway Rd

Lucia Varela called11:15 · Tolliver Appliance Repair

Two cooktop burners not heating at 6 Ellery Street. Call back in the morning.

Callback requested

Call back

After every call

The details,
wherever you are.

Who rang, what they wanted and what she did. Read it between jobs and call back from your own phone.

  • In the Juney app Every call, with its summary and transcript.
  • As a notification Who called and what they wanted, on your lock screen.
  • By email A copy in your inbox, if you turn it on.

Getting started

Ready in three steps.
You keep your number.

  1. Introduce your business

    Start with your website, then check your services, hours and business details.

  2. Try a call yourself

    Hear how Juney handles a customer, then adjust anything you’d say differently.

  3. Forward your calls

    Switch on call forwarding with your current provider. Your number stays the same.

7-day free trial, then $49 USD a month. See pricing

Also built for

Other businesses
on the move.

All tradesAll industries

Your questions,
covered.

The questions appliance repair techs ask most before they hand Juney the phone.

Last updated

Download Juney

You tell her. Add a scenario with your callers’ words, like “won’t stop filling”, and a second number to ring, not the one you forward to Juney. She tells whoever answers who’s calling, then connects them. No answer in 20 seconds? She takes a message. She gives no safety or repair advice: for “smell gas”, add your gas company’s instructions.

If you want it to. Set Ringing mode to Ring me first and the Juney app rings you for about 15 seconds before she answers. Stay signed in to the app: signed out, she answers straight away.

Yes, if you add it: your diagnostic fee and whether it’s credited to the repair when the customer goes ahead. She doesn’t diagnose a fault or price a part or repair: she says you’ll confirm it.

Juney isn’t free, but you can try it for 7 days with 50 answering minutes, then it’s $49 USD a month. It works with business numbers in the US, UK, Australia and Canada.

Juney costs $49 USD per month, or $490 USD per year paid upfront. All prices are in US dollars. Annual gets you 2 months free: twelve months for the price of 10. Both plans include 150 minutes each month, about 75 calls depending on call length, and the same features. Extra minutes are top-ups of 100 minutes for $20, bought in the app, and top-up minutes don’t expire. You start with a 7-day free trial that includes 50 answering minutes.

Yes. Keep your current number and provider, and forward your calls to Juney. Nothing is ported or moved. Setup varies by carrier, and the app shows you the steps for yours.

Juney app icon

The Juney app

Get Juney on your phone.

Set up in a few minutes. Your number stays the same.

  • iPhoneDownload on the App Store
  • AndroidGet it on Google Play

7-day free trial · 50 minutes included