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Juney for flooring installers

The flooring answering service that lives on your phone.

On your knees tapping in plank when a homeowner rings? Juney, the AI receptionist for flooring installers, books measures and puts urgent calls through.

Download Juney

7-day free trial · $49 USD a month after

7-day free trial

TodayWithout JuneyWith Juney
  • 7:45 AM. Without Juney: voicemail. With Juney: Put through to you, Crew can’t get in, 30 Brackley Road.
  • 11:30 AM. Without Juney: missed call. With Juney: Callback requested, Carpet to hardwood, 41 Tamerton Street.
  • 1:30 PM. Without Juney: missed call. With Juney: Booked, Thu 10:00 AM sample visit.

Built by the team behind

Trillet

Voice AI trusted by 4,000+ businesses

Calls she handles

Three calls you can’t take.
Juney takes them.

  1. 9:45 PMWater under the floor

    • CallerThe fridge water line has leaked, and the new laminate in the kitchen is starting to lift.
    • JuneyI’ll put you through. Did we install the floor, and what’s the address?
    • CallerYes, your crew laid it last month. 52 Ambleside Drive.
    Put through to youFridge leak under laminate you laid52 Ambleside Drive

  2. 7:35 PMVinyl plank measure

    • CallerWe want vinyl plank through the kitchen and family room. Could someone come and measure?
    • JuneyI can book a measure. What’s your name, and an email for the invite?
    • CallerLucian Hendry, lucian@hendry.me. Saturday morning suits us.
    Booked by JuneySaturday · 9:30 AMLucian Hendry · vinyl plank measure · invite emailed

  3. 10:10 AMHardwood refinishing

    • CallerThe oak in our hallway is worn through to bare wood. What do you charge to sand and refinish it?
    • JuneySanding and refinishing is $4.25 a square foot, and stairs are priced on site. What’s your name and address?
    • CallerIlse Kowal, 18 Wrexley Way. Call me after two.
    Callback requestedHallway oak to refinishIlse Kowal · 18 Wrexley Way · after 2 PM
An installer’s hands holding a wooden block against the edge of a new laminate plank, with a rubber mallet on the underlayment behind.

Emergencies

You decide what’s urgent.
Water under a new floor still reaches you.

Tell Juney which words mean a call can’t wait, like “water under the floor”. She asks your questions, rings your chosen number, says who’s calling and connects them.

Puts them through to you

  • Water under a floor you laid
  • A client who can’t let the crew in
  • New boards cupping or lifting
  • A loose tread on stairs you just fitted

Waits as a message

  • A squeak in last year’s floor
  • Spare boxes left from the job
  • Matching a plank for a repair

Want the 9:45 PM and 7:35 PM calls handled? Keep Juney answering around the clock. If she only answers in business hours, callers get your voicemail.

Put through to you9:45 PM

Fridge leak under laminate you laid

52 Ambleside Drive

You can still answer the call.

Builders and designers who send you jobs still reach you between installs.

A customer calls.
Your phone rings first. Miss it for 15 seconds and Juney answers.

Pick up whenever you can. She only gets the ones you miss.

Ring me first is on.

What she does

What Juney does
for flooring installers.

  • Water under new floors reaches you

    When a caller says “water under the floor”, she asks your questions, like whether you installed it, then puts them through.

  • Rooms, floors and dates, written up

    Which rooms, what’s down there now and the floor they have in mind, with the name, number and address.

  • Measures booked around your installs

    With Google Calendar connected, she books measures and in-home sample visits into a free slot.

  • Your prices and lead times

    Add the floors you install, your square-foot price and how far out you’re booking. The total waits for your measure.

ThursdayGoogle Calendar

Waiting for the next call

  1. 8:00 AMInstall, Ketley Rd
  2. 10:00 AMFreeSaskia Thackeray · In-home sample visitBooked by Juney · invite emailed
  3. 1:00 PMMeasure, Penhurst St

Rosamund Tierney called11:30 · Quillfield Floors

Three bedrooms, carpet to engineered hardwood, at 41 Tamerton Street. Call back after 4 PM.

Callback requested

Call back

After every call

The details,
wherever you are.

Who rang, what they wanted and what she did. Read it between jobs and call back from your own phone.

  • In the Juney app Every call, with its summary and transcript.
  • As a notification Who called and what they wanted, on your lock screen.
  • By email A copy in your inbox, if you turn it on.

Getting started

Ready in three steps.
You keep your number.

  1. Introduce your business

    Start with your website, then check your services, hours and business details.

  2. Try a call yourself

    Hear how Juney handles a customer, then adjust anything you’d say differently.

  3. Forward your calls

    Switch on call forwarding with your current provider. Your number stays the same.

7-day free trial, then $49 USD a month. See pricing

Also built for

Other businesses
on the move.

All tradesAll industries

Your questions,
covered.

The questions flooring installers ask most before they hand Juney the phone.

Last updated

Download Juney

You tell her. Add a scenario with the words clients use, like “water under the floor” or “boards are lifting”, and a second phone to ring, not the one you forward to Juney. She tells whoever answers who’s calling, then connects them. If nobody takes it within 20 seconds, she takes a message. She doesn’t advise on drying or warranties.

If you want it to. Set Ringing mode to Ring me first and the Juney app rings you for about 15 seconds before she answers. Stay signed in to the app: signed out, she answers straight away.

Not a total. Add the prices you’re happy to share, like your square-foot rate for vinyl plank or that measures are free, and she tells callers. She doesn’t work out square footage: she says you’ll confirm, or books the measure.

Juney isn’t free, but you can try it for 7 days with 50 answering minutes, then it’s $49 USD a month. It works with business numbers in the US, UK, Australia and Canada.

Juney costs $49 USD per month, or $490 USD per year paid upfront. All prices are in US dollars. Annual gets you 2 months free: twelve months for the price of 10. Both plans include 150 minutes each month, about 75 calls depending on call length, and the same features. Extra minutes are top-ups of 100 minutes for $20, bought in the app, and top-up minutes don’t expire. You start with a 7-day free trial that includes 50 answering minutes.

Yes. Keep your current number and provider, and forward your calls to Juney. Nothing is ported or moved. Setup varies by carrier, and the app shows you the steps for yours.

Juney app icon

The Juney app

Get Juney on your phone.

Set up in a few minutes. Your number stays the same.

  • iPhoneDownload on the App Store
  • AndroidGet it on Google Play

7-day free trial · 50 minutes included