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Juney for carpet cleaners

Carpet cleaning answering service that lives on your phone.

Wand in hand and the truck mount roaring? Juney is the carpet cleaning answering service and AI receptionist that books cleans and puts wet-carpet calls through.

Download Juney

7-day free trial · $49 USD a month after

7-day free trial

TodayWithout JuneyWith Juney
  • 8:20 AM. Without Juney: voicemail. With Juney: Put through to you, Wet carpet, 9 Fairlie Road.
  • 11:30 AM. Without Juney: missed call. With Juney: Callback requested, Pet stains, 16 Hebden Street.
  • 1:40 PM. Without Juney: missed call. With Juney: Booked, Thu 10:30 AM, four rooms.

Built by the team behind

Trillet

Voice AI trusted by 4,000+ businesses

Calls she handles

Three calls you can’t take.
Juney takes them.

  1. 7:05 AMWasher leak

    • CallerOur washing machine leaked overnight, and the bedroom carpet is soaked through.
    • JuneyI’ll put you through. Has the leak been stopped, and what’s the address?
    • CallerYes, the water to the machine is off. 5 Holloway Close.
    Put through to youSoaked bedroom carpet, leak stopped5 Holloway Close

  2. 8:45 PMBefore the holidays

    • CallerWe’re hosting family for Thanksgiving. Could you clean the living room, dining room and stairs the week before?
    • JuneyI can book that. What’s your name, and an email for the invite?
    • CallerGwen Corrigan, gwen@corrigan.me. A Monday or Tuesday is best.
    Booked by JuneyTuesday · 9:00 AMGwen Corrigan · two rooms and stairs · invite emailed

  3. 10:15 AMStairs and hallway

    • CallerIt’s just the stairs and the upstairs hallway. Do you have a minimum charge?
    • JuneyYes, the minimum is $149, and stairs are $5 a step. What’s your name and address?
    • CallerCormac Stroud, 38 Oakhurst Road. Call me after five.
    Callback requestedStairs and hallway, asked about the minimumCormac Stroud · 38 Oakhurst Road · after 5 PM
A vacuum head on a patterned area rug, with the cleaner’s feet behind it.

Emergencies

You decide what’s urgent.
The soaked carpet still reaches you.

Tell Juney the words that mean a call can’t wait, like “soaked carpet”: she asks your questions, rings the number you choose, says who’s calling and connects them.

Puts them through to you

  • Carpet soaked by a washer leak
  • Cracked fish tank on the rug
  • Wet carpet after a plumber’s repair
  • A spill in a store before opening

Waits as a message

  • Traffic lanes in a hallway
  • An old stain by the sofa
  • Upholstery quote questions

Want the 7:05 AM and 8:45 PM calls handled? Keep Juney answering around the clock. If she only answers in business hours, callers get your voicemail.

Put through to you7:05 AM

Soaked bedroom carpet, leak stopped

5 Holloway Close

You can still answer the call.

Customers who book you every spring still get you, just not mid-pass.

A customer calls.
Your phone rings first. Miss it for 15 seconds and Juney answers.

Pick up whenever you can. She only gets the ones you miss.

Ring me first is on.

What she does

What Juney does
for carpet cleaners.

  • Wet carpet reaches you

    “Soaked carpet” or “the washer leaked”? She asks your questions, like whether the leak has been stopped, then puts them through.

  • Rooms, pets and stains, written up

    How many rooms, whether there are pets and what the stain is, with the name and address. She doesn’t give stain-removal tips.

  • Cleans booked by the room

    Whole-house cleans, a few rooms or just the stairs go into a free slot on your Google Calendar.

  • Room prices and your minimum

    Add your price per room, minimum charge and extras like stairs. Pet odor treatment or an unseen stain, she says you’ll confirm.

ThursdayGoogle Calendar

Waiting for the next call

  1. 8:00 AMClean, Selby Rd
  2. 10:30 AMFreeNadia Brennan · Four-room cleanBooked by Juney · invite emailed
  3. 1:30 PMRug pickup, Lyall Ave

Tamsin Greaves called11:30 · Ashdown Carpet Care

Pet stains in three rooms at 16 Hebden Street. Call back after 3 PM.

Callback requested

Call back

After every call

The details,
wherever you are.

Who rang, what they wanted and what she did. Read it between jobs and call back from your own phone.

  • In the Juney app Every call, with its summary and transcript.
  • As a notification Who called and what they wanted, on your lock screen.
  • By email A copy in your inbox, if you turn it on.

Getting started

Ready in three steps.
You keep your number.

  1. Introduce your business

    Start with your website, then check your services, hours and business details.

  2. Try a call yourself

    Hear how Juney handles a customer, then adjust anything you’d say differently.

  3. Forward your calls

    Switch on call forwarding with your current provider. Your number stays the same.

7-day free trial, then $49 USD a month. See pricing

Also built for

Other businesses
on the move.

All tradesAll industries

Your questions,
covered.

The questions carpet cleaners ask most before they hand Juney the phone.

Last updated

Download Juney

You tell her. Add a scenario with your callers’ words, like “soaked carpet”, and a second number to ring, not the one you forward to Juney. She tells whoever answers who’s calling, then connects them. No answer in 20 seconds? She takes a message. She gives no advice: if you refer sewage to a restoration company, write what she says.

If you want it to. Set Ringing mode to Ring me first and the Juney app rings you for about 15 seconds before she answers. Stay signed in to the app: signed out, she answers straight away.

Yes, if you’ve added it: your price per room, minimum charge and extras like stairs. She doesn’t estimate pet odor treatment or a stain nobody has seen: she says you’ll confirm it, or books the clean.

Juney isn’t free, but you can try it for 7 days with 50 answering minutes, then it’s $49 USD a month. It works with business numbers in the US, UK, Australia and Canada.

Juney costs $49 USD per month, or $490 USD per year paid upfront. All prices are in US dollars. Annual gets you 2 months free: twelve months for the price of 10. Both plans include 150 minutes each month, about 75 calls depending on call length, and the same features. Extra minutes are top-ups of 100 minutes for $20, bought in the app, and top-up minutes don’t expire. You start with a 7-day free trial that includes 50 answering minutes.

Yes. Keep your current number and provider, and forward your calls to Juney. Nothing is ported or moved. Setup varies by carrier, and the app shows you the steps for yours.

Juney app icon

The Juney app

Get Juney on your phone.

Set up in a few minutes. Your number stays the same.

  • iPhoneDownload on the App Store
  • AndroidGet it on Google Play

7-day free trial · 50 minutes included