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Juney for junk removal companies

Junk removal answering service that lives on your phone.

Carrying a sofa down three flights when the phone rings? Juney, your AI receptionist, answers in your business name, books pickups and puts deadline cleanouts through.

Download Juney

7-day free trial · $49 USD a month after

7-day free trial

TodayWithout JuneyWith Juney
  • 7:40 AM. Without Juney: voicemail. With Juney: Put through to you, Clear by noon, 6 Dunlin Court.
  • 11:05 AM. Without Juney: missed call. With Juney: Callback requested, Garage cleanout, 19 Coldwater Rd.
  • 1:30 PM. Without Juney: missed call. With Juney: Booked, Thu 10:00 AM cleanout estimate.

Built by the team behind

Trillet

Voice AI trusted by 4,000+ businesses

Calls she handles

Three calls you can’t take.
Juney takes them.

  1. 9:10 PMMove-out deadline

    • CallerMy tenant moved out and left the unit full of furniture, and a new tenant’s moving in.
    • JuneyI’ll put you through. When does it need to be cleared by, and what’s the address?
    • CallerNine in the morning. Unit 3, 52 Bexley Street.
    Put through to youUnit to clear by 9 AM tomorrowUnit 3, 52 Bexley Street

  2. 7:15 AMBasement pickup

    • CallerWe’ve got a sectional and an old treadmill down in the basement. Could your crew take them Saturday?
    • JuneyI can book that. What’s your name, and an email for the invite?
    • CallerEsther Pembrook, esther@pembrook.net. Saturday morning works.
    Booked by JuneySaturday · 10:00 AMEsther Pembrook · basement pickup · invite emailed

  3. 12:40 PMCouch at the curb

    • CallerHow much to take an old couch? It’s already out by the curb.
    • JuneyA couch at the curb is $99, or $119 if the crew carries it out. What’s your name and address?
    • CallerAmbrose Keogh, 12 Tanager Street. Could someone come this afternoon?
    Callback requestedCouch at the curb, hoping for todayAmbrose Keogh · 12 Tanager Street · this afternoon
Two haulers carrying a green couch down a steel-tread staircase toward a street door.

Emergencies

You decide what’s urgent.
The move-in deadline still reaches you.

Tell Juney which words mean a job can’t wait, like “new tenant tomorrow”. She asks your questions, rings the number you choose, says who’s calling and connects them.

Puts them through to you

  • Unit to clear before a new tenant
  • Cleanout before a closing walk-through
  • Client can’t meet the crew on site
  • Debris blocking a driveway

Waits as a message

  • A shed to clear next month
  • Donation receipt request
  • Whether you take paint cans

Want the 9:10 PM and 7:15 AM calls handled? Keep Juney answering around the clock. If she only answers in business hours, callers get your voicemail.

Put through to you9:10 PM

Unit to clear by 9 AM tomorrow

Unit 3, 52 Bexley Street

You can still answer the call.

Property managers who send you every move-out still get you between loads.

A customer calls.
Your phone rings first. Miss it for 15 seconds and Juney answers.

Pick up whenever you can. She only gets the ones you miss.

Ring me first is on.

What she does

What Juney does
for junk haulers.

  • Deadline cleanouts reach you

    When a caller says “new tenant tomorrow” or “closing today”, she asks your questions, like the deadline, then puts them through.

  • What’s going and where, written up

    Name, number, address, what’s going and where it sits, like a fridge in the basement or a pile at the curb.

  • Pickups booked around your route

    Pickups, estate cleanouts and on-site estimates go into a free slot in your Google Calendar.

  • Load prices, as you set them

    Add your minimum load, truckload prices and single items like a couch, and she tells callers. She won’t size up a pile.

ThursdayGoogle Calendar

Waiting for the next call

  1. 8:00 AMPickup, Ostler Rd
  2. 10:00 AMFreeWinifred Thorne · Estate cleanout estimateBooked by Juney · invite emailed
  3. 12:30 PMCleanout, Corbett St

Rupert Halloran called11:05 · Brackett Junk Removal

Garage cleanout at 19 Coldwater Road, about half a truck. Call back after 3 PM.

Callback requested

Call back

After every call

The details,
wherever you are.

Who rang, what they wanted and what she did. Read it between jobs and call back from your own phone.

  • In the Juney app Every call, with its summary and transcript.
  • As a notification Who called and what they wanted, on your lock screen.
  • By email A copy in your inbox, if you turn it on.

Getting started

Ready in three steps.
You keep your number.

  1. Introduce your business

    Start with your website, then check your services, hours and business details.

  2. Try a call yourself

    Hear how Juney handles a customer, then adjust anything you’d say differently.

  3. Forward your calls

    Switch on call forwarding with your current provider. Your number stays the same.

7-day free trial, then $49 USD a month. See pricing

Also built for

Other businesses
on the move.

All tradesAll industries

Your questions,
covered.

The questions junk removal companies ask most before they hand Juney the phone.

Last updated

Download Juney

You tell her. Add a scenario with the words callers use, like “new tenant tomorrow” or “closing today”, and the number to ring: whoever’s on call, not the one you forward to Juney. She tells whoever answers who’s calling, then connects them. If nobody takes it within 20 seconds, she takes a message. She doesn’t promise same-day pickups.

If you want it to. Set Ringing mode to Ring me first and the Juney app rings you for about 15 seconds before she answers. Stay signed in to the app: signed out, she answers straight away.

Only if you’ve set them. She tells callers your minimum load, truckload prices and single items like a mattress. She can’t see the pile, so she won’t size up a load: she says you’ll confirm or books an on-site estimate.

Juney isn’t free, but you can try it for 7 days with 50 answering minutes, then it’s $49 USD a month. It works with business numbers in the US, UK, Australia and Canada.

Juney costs $49 USD per month, or $490 USD per year paid upfront. All prices are in US dollars. Annual gets you 2 months free: twelve months for the price of 10. Both plans include 150 minutes each month, about 75 calls depending on call length, and the same features. Extra minutes are top-ups of 100 minutes for $20, bought in the app, and top-up minutes don’t expire. You start with a 7-day free trial that includes 50 answering minutes.

Yes. Keep your current number and provider, and forward your calls to Juney. Nothing is ported or moved. Setup varies by carrier, and the app shows you the steps for yours.

Juney app icon

The Juney app

Get Juney on your phone.

Set up in a few minutes. Your number stays the same.

  • iPhoneDownload on the App Store
  • AndroidGet it on Google Play

7-day free trial · 50 minutes included