AI Answering Service for Small Business

You can still answer the call.

Juney doesn’t have to take every call. Turn on Ring me first and she only steps in when you can’t get to the phone.

A customer calls.
Your phone rings first. Miss it for 15 seconds and Juney answers.

Pick up whenever you can. She only gets the ones you miss.

Juney lives in your phone.

It answers your calls and brings every one back to you, wherever you are.

Notifications
On your Lock Screen
See who called and what they need at a glance.
Call summary
In the notification
Open it to read the whole summary of the call.
Inbox
Juney2:31 PMCall summary — (555) 014‑2291, Wed 1 OctSarah Mitchell booked a cut and color for today at 2:30 PM. First visit, wants to go a shade lighter.
JuneyYesterdayCall summary — (555) 014‑8830, Tue 30 SepPriya Nair rang about a bridal party of five for 18 October. Best time to call her back is the morning.
JuneyTo: You2:31 PM
Call summary
Sarah Mitchell booked a cut and color for today at 2:30 PM. First visit, wants to go a shade lighter.
Call details
Date & timeWed 1 Oct, 2:31 PM
From(555) 014‑2291
Duration1m 48s
What she took down
Book an appointment
Which service?Cut and color
When?Today, 2:30 PM
Anything to note?Wants to go a shade lighter
Email
In your inbox
Get each call summary by email.
The Juney app
In the app
Every call in one place, and where you change how Juney works.

While you’re with a client,
Juney’s on the phone.

One call, from hello to booked. Calendar booking is on Juney Pro.

The Juney film, about a minute long. A call comes in while the owner is busy; Juney answers as Bloom Hair Studio, books Sarah in for tomorrow at 10:30am (calendar booking is on Juney Pro), and the details arrive on the owner's phone. Juney, on iPhone and Android.

Built for businesses like yours.

From trades to salons and clinics: for anyone who’s on the job when the phone rings. Here’s a working day with Juney on the line.

7:50 AM · Heating job
The urgent one still reaches you.
Put through to youNo hot waterOn Pro
9:20 AM · Hair salon
Scissors in hand. Next client booked.
BookedCut and colorToday 2:30 PM · On Pro
10:45 AM · In session
In session. The message waits for you.
Message takenRunning 15 minutes lateSummary on your phone
12:30 PM · At a showing
Showing a house. Callback lined up.
Callback requestedViewing requestBest after 4 PM
2:10 PM · In the workshop
Hands in the engine. Link texted.
Booking link textedCar serviceSent during the call

Why it works for trades

You’re up a ladder or under a sink when the next job rings, and the phone stays in your pocket.

See Juney for trades businesses

Urgent calls reach youOn Pro: when a caller says “burst pipe” or “no power”, Juney puts them straight through to the number you choose.
Takes the job detailsFor everything else she takes the name, number, address and what’s wrong, then sends you the summary.
Quotes booked around your dayOn Pro: connect your Google Calendar and she books the visit into a free slot, then emails the caller an invite.

Why it works for salons and beauty

Color on your hands, a client in the chair, and the phone ringing out.

See Juney for salons, barbers and beauty studios

Books around your dayOn Pro: checks your Google Calendar for a gap, books the cut or color and emails the caller a calendar invite.
Sends your booking linkIf your clients book online, she texts them your link while they’re still on the line.
Knows your menuPicks up your services and prices from your website, so she can answer “how much for a color?”

Why it works for clinics and wellness

You can’t take a call mid-session, and a client shouldn’t have to hear it ring out.

See Juney for therapists, chiropractors and small clinics

The message waits for youRunning late, a question, a new inquiry: she takes it down and sends you a summary.
Moves and cancels bookingsOn Pro: callers can move or cancel a booking she made, and Juney updates your Google Calendar.
HIPAA modeOn Pro: turn on HIPAA mode and calls aren’t recorded, and no transcript or summary is kept. You still see who called and when.

Why it works for real estate

A buyer rings about another listing while you’re walking a couple through a house.

See Juney for real estate agents and property managers

A callback lined upShe takes the caller’s name, number and what they’re after, plus a time to ring back if they give one.
Viewings in your calendarOn Pro: she checks your Google Calendar for a free slot before she books an inspection.
Nights and weekends coveredAdd an emergency scenario and, on Pro, a locked-out tenant is put through to you. Other inquiries wait as summaries.

Why it works for workshops and garages

Hands in an engine, phone on the bench, and a customer who wants a time, not a voicemail.

See Juney for auto repair shops

Texts your booking linkAdd a “Book online” scenario and she texts your link during the call, so the customer books while you work.
Knows your hours and pricesPicks them up from your website, then answers the usual questions the same way every time.
After hours, a messageChoose voicemail outside your hours under Answering schedule, and she takes messages for the morning.

Juney for the trades See every industry

Same number.
Juney picks up every call.

Turn on call forwarding and Juney picks up. Nothing to reprint.

All dayBusiness hours

After hours, Juney takes a message.

Juney handles calls in full in business hours, and takes a message after.

The app shows you how to forward calls on your carrier.

7 AM to 5 PMJuney handles calls

Tell Juney how you
like things handled.

For each reason people ring, choose what Juney asks and what it does next. Booking and putting calls through are on Pro.

Accents

American
Australian
British

Pick the voice and speaking speed, then write the greeting and closing line yourself.

Ready in three steps.
You stay in control.

Step 01
Introduce your business
Start with your website, then check your services, hours and business details.
Step 02
Try a call yourself
Hear how Juney handles a customer, then adjust anything you’d say differently.
Step 03
Forward your calls
Switch on call forwarding with your current provider. Your number stays the same.

Try Juney Pro
free for 7 days.

MonthlyYearly 2 months free

Juney Pro

Recommended

7 days free, then $99 a month.

Start your 7-day free trial

800 minutes a month

Everything in Starter, plus:
Books into your calendar
Puts urgent calls through
Remembers your regulars
HIPAA mode
Priority support

See all features

Juney Starter

No free trial.

Get Starter

200 minutes a month

Answers every call, day or night
Rings you first if you want
Sends your booking link
Follow-up text after calls
A note after every call

See all features

Juney Enterprise

CustomPriced for you

A plan built with you.

Everything in Pro, plus:

Multiple locations, one account
Pooled minutes
Teammates, roles and SSO
White label (optional)
CRM and booking integrations
Dedicated account manager

See all features

Need more minutes? $20 for 100, on either plan. They never expire.

Prices in US dollars.

Two plans. Juney Starter is $49 USD a month, or $490 a year, for 200 minutes a month (about 200 calls). Juney Pro is $99 a month, or $990 a year, for 800 minutes (about 800 calls), and adds calendar booking, putting urgent calls through, caller memory, HIPAA mode and priority support. Only Pro has a free trial: 7 days with 50 minutes. Starter has none. Extra minutes are top-ups of 100 for $20 on either plan, and they don’t expire.

Yes. Keep your current number and provider, and forward your calls to Juney. Nothing is ported or moved. Setup varies by carrier, and the app shows you the steps for yours.

Yes. Turn on Ring me first and the Juney app rings your phone first, like a WhatsApp call, for 15 seconds. Pick up and you’re talking to your caller. Decline or let it ring, and Juney answers. People on your Excluded contacts list skip Juney: their calls ring you, and if you miss one they get your voicemail greeting and can leave a message.

Any hour, day or night, once your calls are forwarded. Your phone can ring first for about 15 seconds, so you can take the call yourself. Or set your Answering schedule: Juney, always; Juney during business hours; or Juney after hours only. When the schedule sends a call to voicemail, callers hear your voicemail greeting and leave a message.

Yes, on Juney Pro. Connect your Google Calendar and set how long each booking runs. Juney checks when you’re free, books the appointment and sends a confirmation, with the details ready for you to review.

Start with your website, then check your services, hours and business details. Add instructions for handling calls and try a conversation yourself. Change anything later in the app, or just tell her in Chat.

If a question needs your input, Juney takes a message and flags the call for you. You’ll have the caller’s details and their question ready when you follow up.

Yes, once you turn on Smart spam detection in the Juney tab. She politely ends robocalls, scam calls and sales calls, and those calls don’t use your minutes. If she isn’t sure, she takes a message and marks it Possible spam? for you to check. You can also block numbers she should never answer.

Yes. Open the Chat tab and type what’s changed, like a new price, a shorter greeting or different hours. Small changes save straight away, with Undo. Bigger ones, like your hours or Answering schedule, show you a card to confirm first. Chat needs an active trial or plan.

Google Calendar, on Juney Pro. Juney uses your connected calendar to check when you’re free, books appointments for the length you choose, and can move or cancel a booking when a caller asks.

You control the greeting. We recommend clearly introducing Juney as your AI assistant, so callers know who they’re speaking with from the start.

An AI answering service handles incoming calls using your business information and instructions. Juney answers customer questions and takes messages (and on Pro, books appointments), then sends you a summary so you know what happened.

Juney is for businesses in Australia, the US, UK and Canada. It speaks English, with a choice of Australian, American or British accent voices.

Your next customer could be calling. Let Juney answer.

You can still answer the call.

Juney lives in your phone.

On your Lock Screen

In the notification

In your inbox

In the app

While you’re with a client,
Juney’s on the phone.

Built for businesses like yours.

The urgent one still reaches you.

Scissors in hand. Next client booked.

In session. The message waits for you.

Showing a house. Callback lined up.

Hands in the engine. Link texted.

You’re up a ladder or under a sink when the next job rings, and the phone stays in your pocket.

Color on your hands, a client in the chair, and the phone ringing out.

You can’t take a call mid-session, and a client shouldn’t have to hear it ring out.

A buyer rings about another listing while you’re walking a couple through a house.

Hands in an engine, phone on the bench, and a customer who wants a time, not a voicemail.

Same number.
Juney picks up every call.